At Bassett Mechanical, we know that what we do directly impacts our customers’ success. We’re committed to excellence in everything we design, engineer, fabricate, install, and service. As a true partner, we strive to continuously improve the way we deliver our solutions so that our customers receive the highest quality product or service time and time again. Our focus includes:
Our commitment to continuous improvement is our promise to customers proven through our rigorous business management system, innovative and effective Lean principles and processes, and uncompromising dedication to safety for our associates, customers, and communities.
These essential components work together to provide the best value in the industry, and that’s the kind of experience you deserve.
Lean is a methodology that has elevated the way we perform in all areas of our business. It is integrated into our culture and business model; Lean is how we do business. The concepts and principles are woven into our daily operations, enabling us to produce better results even faster. Most importantly, every Bassett Mechanical associate is empowered to make improvements that create greater value for our customers. Our success with Lean translates into enhanced quality and service, giving our customers more value for their investment.
We have multiple full-time associates dedicated to leading our corporate Lean initiatives. Bassett Mechanical leaders have completed extensive Lean training, and each team member receives training before participating in an improvement event.
This training strengthens our ability to maintain an ongoing daily focus that drives decision-making and creates value for customers deep into every area of our organization.
“Lean draws people together to create sustainable solutions and trainable standards. It is a methodology that helps us problem solve and look at how we can bring more value to our customers.”
-Bassett Mechanical Service Associate
“Because of our preplanned maintenance, we seldom have equipment break-downs and can spend more time producing on-time fabrications for our customer.”
-Bassett Mechanical Metal Fabrication Associate
“Tools and parts in our service vehicles are sorted and easily accessible so we can take good care of our customers. When checking in at a customer facility, customers are amazed at the organization of our trucks and it shows them what kind of company we are.”
-Bassett Mechanical Technician